Clinical Site Associate (Icon)

Roles and Responsibilities

What You Will Be Doing:

• Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals.

• Maintaining up-to-date site information and status in clinical trial management systems and trackers.

• Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.

• Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.

• Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.

• Collaborating with internal stakeholders to support timely site payment processing and issue resolution.

• Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.

Your Profile:

• Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent experience.

• Initial experience in clinical research, administration, or a similar regulated environment is preferred.

• Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.

• High attention to detail and accuracy in documentation and data entry.

• Effective written and verbal communication skills, with a customer-focused approach to site support.

• Proficiency with MS Office and comfort working with electronic systems and databases.

• Ability to work collaboratively in a team environment and adapt to changing priorities.