job title: Associate research analyst(clarivate)

Roles and Responsibilities

Experience, education, skills – a Must have for this role

· Graduate degree in with relevant experience (0-2 years) in the CRM, recruitment, tool testing, market research, etc.

· Ability to communicate clearly, concisely, and objectively in written and spoken English, whilst ensuring timely delivery of projects to our clients.

· Excellent attention to detail and research skills.

· Proficiency with Microsoft Office products (Word, Excel, and PowerPoint); Experience with related workflow environments e.g., MediSpend would be an added advantage

· A flexible and collaborative approach to work.

Desirable Skills

· Knowledge of designing/ reviewing questionnaires will be an additional advantage

· Knowledge of any non-English languages (e.g., French / German / Italian / Spanish)

• You would be responsible for:

  · Providing overall project management of identifying and processing interview responders who contribute valuable insights into our consulting projects

  · Maintain all records and activity within the workflow/CRM software

  · Help define and deliver processes for quality checks of the deliverables.

  · Support both research and interviews being conducted by Clarivate colleagues, as well as work with a number of external partners who identify and provide interviewees

  · Organize international (including: US, UK, France, Germany, Italy and Spain) top-quality telephone interviews for several projects simultaneously for an internal analyst who will conduct the interviews.

  · Manage transcription and translation services

  · Ability to discuss and improve the day to day running of the Honoraria CRM software ensuring good compliance at all times and working closely with the technical team to ensure it meets the everyday needs of the business'

  · Attend kick-off meetings for projects assigned

  · Maintain ongoing communications with team members as well as the stakeholders on project progress and/or changes in scope